Calling Services: Reveal

Description

Reveal works in partnership with Caller ID by preventing "private" or "anonymous" calls from getting through. No more anonymous calls from people who block their numbers - even telemarketers. To use Reveal, you must also subscribe to Caller ID service from Cincinnati Bell. When Reveal is activated, the caller will hear the following message: "The number you are calling does not accept calls that cannot be identified by Caller ID. Please enter the number you're calling from, including area code, using your telephone's keypad. The party you are calling will then be notified of your call."

If the caller enters a phone number, your phone rings and the number appears on your Caller ID display. An asterisk (*) will appear to the left of the caller's name to let you know that Reveal intercepted the call, and the call is either a "private" caller who entered a number other than their own, or numbers were entered on a call that was originally marked "unavailable" (typical for calls from telemarketers or some businesses). The name also will appear if the number matches one in Cincinnati Bell's database. If not, the city and state or "Reveal Unknown" will appear in the name space.

If the caller does not enter a number, Reveal tells the caller: "We're sorry, your call cannot be completed since you have not entered a phone number or you are calling from a rotary phone. If you are calling from a rotary phone, please hang up and redial this number by first dialing 1182 to unblock your number. Please hang up now." Your phone does not ring.

Note: Reveal subscribers should be aware that Reveal will totally block callers that do not enter a phone number. Callers unable to understand the Reveal messages may not know to enter a number and therefore their call will not get through. Certain other calling situations may prevent number entry and hence call completion such as: some collect or operator assisted calls, and some institutional phone systems.

Example

You repeatedly get calls from telemarketers with offers of no interest to you. Their calls show on your Caller ID as PRIVATE or ANONYMOUS. By activating Reveal, you can block their call from getting through to you.

Note: This service is not available in the Greater Dayton area.

1. Dial *87 to turn off your Anonymous Call Rejection service. ACR comes with your Caller ID service to block all private calls.
2. Dial *99 to activate Reveal.
3. You will hear this announcement: "Thank you for activating Reveal from Cincinnati Bell. Now, calls will only be delivered to you if Caller ID information is available." When Reveal is active, it will intercept calls that normally would appear as private, anonymous, blocked, unavailable, unknown or out-of-area, depending on the Caller ID box.

1. Dial *98 (Rotary customers: dial 11 instead of *).
2. You will hear this announcement: "Reveal from Cincinnati Bell is now deactivated. Unidentified calls will now be allowed to pass through."
3. You will receive all calls until you activate Reveal again.

ACR is a free service included with your subscription to Caller ID. Reveal is a premium service that provides ACR's capability of screening private calls, plus the ability to screen any other unidentified calls - such as telemarketing calls that show up as "Unavailable". With ACR, callers from private numbers have to hang up and call you back by dialing *82 to unblock their phone number. But with Reveal, they can simply enter their phone number without hanging up.