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We’re here for you, ready to support you 24/7

As your hometown communications provider, we’re prepared to meet the needs of the city during this unprecedented and challenging time. We are monitoring this situation closely and will continue to make decisions that balance the best interests of our employees with our commitment to our customers and our community. We will provide you with timely updates should we feel it necessary to take further precautions. Thank you as always for your business. We will get through this together. 
 

 

Shop Online

Shop Cincinnati Bell services safely from your home and even chat with an online specialist. Many of our services qualify for FREE self-installation.

Customer Support

We’ve compiled our top troubleshooting tips to maximize your services at home including: connecting devices to Wi-Fi, improving your speed, changing your password, and more.

What we've done so far

The health of our customers, employees and our hometown community has always been our top priority, as well as our commitment to keeping customers connected.

Business Resiliency

How we’re preparing for critical functions like our call center operations, networks and field services teams to support the community during the evolution of this situation.

 

Business Customers

Updates and helpful resources for our Business Customers related to COVID-19, please visit the link below.

Learn More 

 

 

Stay Connected

Let us help you ensure you’re able to stay connected to what matters most to you. We have 50+ locations in the Greater Cincinnati area that can provide you free Wi-Fi outside, still adhering to CDC guidelines.

Find a Hot Spot 

  513.566.4101 or 1.888.CIN.BELL (1.888.246.2355)
Customer Service & Sales

Sunday-Saturday: 24/7

Repair & Technical Support
Sunday-Saturday: 24/7
Some stores may be experiencing limited hours due to COVID-19. Click below for most current list of locations and hours. Additionally, many of our services can be installed via self-service, and we are adhering with CDC guidelines to ensure our customers, and technicians, are being safe.

Store Locations 

Online Ordering 
 

   

Get the most out of your existing services

Keep everyone connected to work and school

Premier
Premier Whole-Home Wi-Fi

Internet everywhere you need it, from the upstairs corner bedroom to the basement.

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Fiber
Fastest upload speeds in town with Fioptics.

Upload speeds are critical for working from home and online learning.

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TV
Turn your phone or tablet into a TV!

Watch live TV, on any device, anywhere in your home.

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Connected
Stay connected when it matters most

All the calling features you need for working from home.

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WebEx
Collaboration and meeting solutions

Video, audio, and web conferencing to satisfy the growing demands of mobile users.

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UCaaS
Cloud communications simplified

Full-feature cloud phone system with mobile and remote capabilities.

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ecom
A FAX in the cloud

Fax-Enable your email instantly without any need for a fax machine.

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Microsoft 365
Communication and collaboration tools

Anywhere and anytime access with Microsoft Office 365.

Learn More

Connect with us

to stay updated on the measures we're taking and timely updates during this period.

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Facebook

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Instagram
Instagram

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Twitter
Twitter

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